How is DesignLumo different from Canva?

Canva is template-based. You pick a pre-made design and tweak it. DesignLumo is AI-first: you just describe what you need ('Facebook ad for 50% sale on shoes') and it generates a unique, editable design in seconds. No scrolling through hundreds of templates. Faster, smarter, and built for fresh content every time.

What makes DesignLumo different from AI image generators?

Most AI tools generate pictures or flat images you can't edit. DesignLumo creates fully editable designs — with text, fonts, colors, and layers you can move around just like in Canva. That means you don't just get an image, you get a complete design you can customize.

Can I edit the designs like in Canva?

Yes, every design from DesignLumo is layer-by-layer editable. You can change text, fonts, colors, positions, images, and shapes easily. It feels just like Canva, but without the repetitive templates.

Is DesignLumo just for social media?

No. We primarily focus on social media, but you can also use DesignLumo to generate flyers, banners, documents, infographics, and more. If you can describe it, DesignLumo can design it for you.

How much does it cost?

You can try it with free credits. After that, affordable plans give you unlimited professional designs — far cheaper than hiring designers or agencies.

Do you offer refunds?

Yes, we offer refunds for unused credits. If you decide to cancel your subscription, we'll refund any remaining credits after deducting applicable fees. This ensures you only pay for what you've actually used.

Do I need design skills to use DesignLumo?

Not at all. Just type what you want, and you'll get a ready-to-use, editable design. Even if you've never designed before, you'll have scroll-stopping creatives in minutes.

Do I own the designs I make with DesignLumo?

Yes. You get full usage rights for personal or commercial use.

Can DesignLumo replace a graphic designer?

No, It won't replace creativity, but it removes time-consuming grunt work. Designers can use it to speed up drafts, while non-designers can get professional-looking creatives without hiring an agency.

How do I create Shopify banner images with DesignLumo?

Simply describe your Shopify banner in plain English: 'Create a banner for my fashion store sale - 40% off all items, elegant design with model wearing clothes.' AI generates multiple options you can edit. Export in Shopify-optimized sizes and upload directly to your store.

What makes DesignLumo different from other Shopify banner makers?

Unlike static banner generators, DesignLumo creates fully editable designs. You can change text, colors, layout, and images after generation. No design skills needed - just describe what you want and customize as needed.

Can I create banners for different Shopify themes?

Yes! DesignLumo exports banners in multiple sizes optimized for all Shopify themes. Whether you use Dawn, Debut, or any other theme, you'll get the perfect dimensions and formats for your store.

How quickly can I create a professional Shopify banner?

In under 2 minutes! Type your description, select from AI-generated options, make any edits, and export. No waiting for designers or struggling with complex software.

DesignLumo Privacy Policy

Last Updated: February 25, 2026

This Privacy Policy explains how DesignLumo (“we,” “our,” “us”) collects, uses, discloses, and protects information when you use our Service.

1. Information We Collect

We may collect:

Account information (such as name, email, profile/account metadata).
Usage information (feature usage, interactions, device/browser signals, IP-related data).
Billing/payment metadata (processed via third-party payment providers; we do not store full card data unless explicitly stated).
Content data (prompts, design requests, generated outputs, uploaded assets, chat/design history).
Support data (ticket messages, diagnostics, and issue context).

2. How We Use Information

We use information to:

Provide and operate the Service.
Process subscriptions, credits, and billing workflows.
Improve product quality, reliability, and safety.
Provide customer support.
Enforce policies and prevent abuse/fraud.
Send service communications.
Send marketing communications only where you opted in.

3. Marketing Preferences

Marketing emails are sent only to users who opt in.

You can opt out at any time via account settings or unsubscribe links.

4. Content Processing and Model Providers

To deliver AI features, prompts and design-related content may be processed by third-party model providers.

Where possible, we apply minimization and anonymization approaches for provider-side processing.

5. Free vs Paid Content Handling

Free users: generated design outputs may be reused, displayed, or showcased by DesignLumo.
Paid users: designs are not publicly shared by DesignLumo; they are used for service delivery, support, operational review, and provider processing needed to run the Service.

6. Human Access and Review

Authorized personnel may access prompts, chats, design requests, design history, and usage logs for support, troubleshooting, QA, safety, abuse prevention, and service operations.

This review may occur whether or not content is flagged.

7. Sharing and Disclosure

We may share information:

With service providers (hosting, analytics, payments, AI/model infrastructure, support tooling) under contractual controls.
For legal compliance, enforcement, security, or rights protection.
During corporate transactions (merger, acquisition, financing, reorganization), subject to applicable safeguards.

We do not publicly disclose personal account information as part of design showcases.

8. Cookies and Similar Technologies

We may use cookies and similar technologies for functionality, analytics, security, and preference management. You can manage cookies in browser settings, though some features may not work fully.

9. Data Retention

We retain data as needed for:

Service operation and account management.
Legal, tax, accounting, and compliance obligations.
Security, dispute resolution, and policy enforcement.

Retention periods may vary by data type and legal requirements.

10. Your Rights and Choices

Depending on your location, you may have rights to:

Access your personal data.
Correct inaccurate information.
Request deletion of personal data.
Restrict or object to certain processing.
Request portability where applicable.

You can also close your account and manage communication settings in-product where available.

11. Security

We use reasonable administrative, technical, and organizational safeguards. No system is 100% secure; users should protect credentials and use strong account security practices.

12. Children’s Privacy

The Service is intended for users 16 and older. We do not knowingly collect personal data from children under 16.

13. International Processing

Your data may be processed in countries other than your own. Where required, we use safeguards for cross-border data transfers.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Service after changes become effective constitutes acceptance of the updated policy.

15. Contact

For privacy requests or questions: care@designlumo.com